Division of Information Technology

Audio Visual Services

Audio Visual Services provides numerous services to enhance and facilitate classroom instruction. Service counters in the Javits Lecture Center, the Health Sciences Center, and Frey Hall each provide different aspects of support.

Service Counter Locations Classroom Media Systems & Portable Equipment Help & Training

Javits Lecture Center Service Counter

Javits Lecture Center Room 104

The Javits Service Counter is the primary location for Audio Visual Services. It provides the most comprehensive services, and is the central hub of the department. 

Services provided at the Javits Service Counter:

• Campus-wide Equipment Check-Out and Loan Services
• In-Building Classroom Technology Training & Support
• Out-of-Building Classroom Technology Training & Support
• Portable Equipment Training
• Video-Teleconferencing Support
• Conferences and Special Event Support
• Multimedia Screening Room Support & Scheduling
• Classroom Consumables Restocking

Health Science Center Service Counter

HSC Level 2, Room 2-270

The Health Science Center Service Counter is a satellite location for Audio Visual Services. It primarily serves the specific needs of the HSC and Stony Brook Medicine community. 

Services provided at the Health Science Center Service Counter:

• In-Building Equipment Check-Out Services
• In-Building Classroom Technology Training & Support
• Portable Equipment Training
• University Hospital Grand Rounds Support
• Video-Teleconferencing Support
• Video-Editing and DVD Duplication Services
• Conferences and Special Event Support
• Classroom Consumables Restocking

Frey Hall Service Counter

Frey Hall Room 118

The Frey Hall Service Counter is a satellite location for Audio Visual Services. It primarily serves the specific needs of the advanced technology learning spaces within Frey Hall. 

Services provided at the Frey Hall Service Counter:

• In-Building Equipment Check-Out Services
• In-Building Classroom Technology Training & Support
• Portable Equipment Training
• Video-Teleconferencing Support
• Specialty-Learning Spaces Training & Support
• Classroom Consumables Restocking

Classroom Media Systems

Smart Lecture Halls

Smart Lecture Halls are instructional spaces that seat over 100 students and are typically equipped with an installed dual-booting Mac Mini, PA and amplified media audio, digital projection, and an interactive monitor for faculty to annotate directly over presentation materials. 

Smart Lecture Hall Details

Smart Classrooms

Smart Classrooms are instructional spaces that seat under 100 students and are typically equipped with an installed dual-booting Mac Mini, PA and amplified media audio, digital projection, and an interactive monitor for faculty to annotate directly over presentation materials. 

Smart Classroom Details

Computer Station Classrooms

Computer Station Classrooms are equipped instructional spaces that include an installed dual-booting Mac Mini, amplified media audio, digital projection, and standard media connections for user-owned equipment. 

Computer Station Classroom Details

Media Station Classroms

Media Station Classrooms are equipped instructional spaces that include amplified media audio, digital projection, and standard media connections for user-owned equipment. 

Media Station Classroom Details

Specialty Learning Spaces

Specialty Learning Spaces are spaces equipped to foster specific types of learning. These spaces include, but are not limited to, Distance Learning and Active Learning Classes. Equipment varies based on the learning goals for the space, but could be equipped with Video Teleconferencing capabilities, interactive display technologies, web- and document-camera capabilities, and small-group workstations. 

The Active Learning Classroom

Other Technology-Enhanced Classrooms

Other Technology-Enhanced Classrooms vary in their installed equipment, but at a minimum include amplified media audio, digital projection, and standard media connections for user-owned equipment. 

Other Technology-Enhanced Classroom Details

Portable Equipment & Consumable Supplies

Portable Equipment

Full-time Staff and Faculty can request portable equipment for classroom instructional purposes from our Service Counter location in the Javits Lecture Center. 

Portable Equipment Available for Request

Consumable Supplies

All General Assignment Classrooms are stocked prior to the beginning of the semester, and then proactively at regular intervals during the semester. Classrooms supplies consist of black markers, dry-erase markers, and cleaning supplies for whiteboard-equipped classrooms, and white chalk and erasers for blackboard-equipped classrooms. 

In addition, instructors can request a restocking of specific rooms or stop by any of the Audio Visual Service Counters for supplies, at any point during the semester. 

Help & Training

Walk-In

Visit any one of our Service Counter locations for assistance with presentation media, to schedule a training, or to borrow available portable equipment for your instructional needs!

Phone

Call-in to any one of our Service Counter locations for remote assistance with presentation media, to schedule a training, or to request available portable equipment for your instructional needs!

On-Site

Support Staff can assist on-site with requests for assistance with presentation media, demonstrations for best practices, and classroom technology trainings. 

ITSM

Users can report their own issues via DoITs new Service Management system. 

ITSM Portal

Survey

We're always looking to improve our services! Let us know how we're doing by taking this brief survey.

AV Feedback Survey

Frequently Asked Questions

What are the hours of the Javits Service Counter?

Hours of Operation

Javits Lecture Center Service Counter

Fall/Spring Semesters
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.

Winter Session
Monday: 9:00 a.m. - 4:00 p.m. (by appointment only)
Tuesday - Friday: 9:00 a.m. - 9:45 p.m.

Summer Sessions I & II
Monday - Thursday: 9:00 a.m. - 9:45 p.m.
Friday: 9:00 a.m. - 4:00 p.m. 

When classes are NOT in session
Monday - Friday: 9:00 a.m. - 4:00 p.m. (by appointment only)

Closed
The Service Counters are have limited hours during Holidays when classes are not in session, or when the Governor closes State Offices. Please contact the Service Counter to find out about specific closures during the year.

Schedule note: Upon changes to the University calendar or emergency class cancellations (snow, disaster, etc), Audio Visual Services closes one half hour after the end of the last scheduled class. Outstanding equipment loans for that day are expected to be returned by that time.

What are the hours for the HSC Service Counter?

Hours of Operation

Health Science Center Service Counter

Year-Round Hours
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
Friday: 8:00 a.m. - 5:00 p.m.

Schedule note: Upon changes to the University calendar or emergency class cancellations (snow, disaster, etc), Audio Visual Services closes one half hour after the end of the last scheduled class. Outstanding equipment loans for that day are expected to be returned by that time.

What are the hours for the Frey Hall Service Counter?

Hours of Operation

Frey Hall Service Counter

Fall/Spring Semesters
Monday - Thursday: 8:00 a.m. - 10:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.

Winter Session
Closed for Winter Session: Please contact the Javits Service Counter for more information!

Summer Sessions I & II
Monday - Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 4:00 p.m. 

When classes are NOT in session
Monday - Friday: 9:00 a.m. - 4:00 p.m. (by appointment only)

Closed
The Service Counters are have limited hours during Holidays when classes are not in session, or when the Governor closes State Offices. Please contact the Service Counter to find out about specific closures during the year.

Schedule note: Upon changes to the University calendar or emergency class cancellations (snow, disaster, etc), Audio Visual Services closes one half hour after the end of the last scheduled class. Outstanding equipment loans for that day are expected to be returned by that time.

Who can sign out AV equipment?
Faculty and Full-Time Staff members may borrow equipment from either of the Service Counters. Teaching assistants, Ph.D. candidates, and undergraduate students may borrow equipment for classroom instruction, but must present authorization from a Faculty or Full-Time Staff member in advance confirming the following information:
  1. The name and Stony Brook Student ID number of the requester,
  2. The academic purpose for the equipment being borrowed,
  3. A list of the equipment being requested,
  4. Responsibility for the correct operation of the equipment,
  5. Safe, timely return of the equipment.
Equipment will not be released to any student without a letter on file. An email from a Faculty or Full-Time Staff member's official Stony Brook University ".edu" account may be sent to avservices@stonybrook.edu in lieu of a hard copy letter (click here for a sample).
 
Equipment borrowed must be returned to the Service Counter it is requested from, and all requesters will be asked to present their University ID card.
Where can I find information about end-of-life-cycle services and equipment offered by AV Services?

Additional Information

There are no additional resources available for this service.

Please Contact

Audio Visual Services

Audio Visual Services HSC

Audio Visual Services Frey Hall