Where to Get Help

Audience: Students and Teaching Assistants

This KB Article References:
This Information is Intended for: Students, Teaching Assistants
Last Updated: May 24, 2018

Teaching, Learning + Technology (TLT)
Student Help Desk
Melville Library, 1st Floor

Main Library SINC Site (S-1460)

Teaching and Learning Lab (S-1430)

Phone: (631) 632-9602
E-Mail: helpme@stonybrook.edu
Live Chat: Chat Live with the TLT Student Help Desk!

Some of the issues we can assist with:

    • Gmail, MySBMail & Sparky (Student E-Mail)
    • SINC Sites (Computer Labs)
    • NetID Issues
    • Printing
    • Blackboard
    • File Storage Questions

TLT Student Help Desk Hours

Monday - Wednesday 10 a.m. - 10 p.m. Main Library SINC Site S-1460
Thursday 10 a.m. -8 p.m. Main Library SINC Site S-1460
Friday 10 a.m. - 3 p.m. Main Library SINC Site S-1460
Saturday 1 p.m. -8 p.m. Main Library SINC Site S-1460
Sunday 1 p.m. -11p.m. Main Library SINC Site S-1460

Help Desk hours are subject to change due to circumstances beyond our control.

SINC Sites (Public Computer Labs)
Student Consultants are available in all of our SINC Sites.

Additional Information

There are no additional resources available for this article.

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Ticket

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Customer Engagement and Support