Using the Remote SINC Site on Mac OS

This KB Article References: Remote SINC Site
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Last Updated: September 16, 2020
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Requirements

  • Your Stony Brook University NetID account
  • A working network connection
  • A DUO account
  • Microsoft Remote Desktop app from the Mac App Store
  • One of the following operating systems:
    • Mac OS 10.12 or later
       

One important note before continuing

  • You must complete the set up of your DUO account before continuing.
  • Caution! There is a 15 minute idle timeout.  A warning message will appear that time is running out.  Be aware that you may be leaving unfinished projects alone too long.  You will lose your work!
  • Please log out after your session! Simply closing the tab will not log you out, and you will remain connected to the session until the 15 minute idle timeout expires. 

Download the Microsoft Remote Desktop app from the Apple Store

  1. If you do not already have the Microsoft Remote Desktop app, visit the App Store and search for 'Microsoft Remote Desktop'.  Click 'GET' to download and install.

Connecting to a Remote SINC Site Workstation

  1. From a web browser, navigate to https://it.stonybrook.edu/services/remote-sinc-site
     
  2. In the 'Remote Desktop Availability' section of the page you can choose any Windows workstation that is 'Available' and click the 'Connect' link

     
  3. A .rdp file will be downloaded to your computer.  Open the .rdp file.
     
  4. You should be prompted to enter your user account.  Enter your NetID credentials when prompted for your username and password.
    (if your NetID doesn't work use sunysb.edu\[netid], replacing [netid] with your netid, for example sunysb.edu\bsmith)
  5. If you have a DUO account already set up, you will receive a DUO prompt on your mobile device (or alternative DUO prompt method) that you must approve. (DUO push to an Android phone shown below)

     
  6. If you are prompted with a certification verification error, click 'Continue'.
  7. Once approved, you should be presented with the SINC Site login message and finish the login process.

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