Password Expiration for SUNY 1 and 2 Legacy system

Audience: Faculty and Staff

This KB Article References: SUNY & SMART Financial Systems (SUNY Web portal)
This Information is Intended for: Faculty, Staff
Last Updated: March 22, 2017

Your SUNY password expires every 90 days.  You can update it prior to expiration when you sign into the system at the SCSO screen.

If you have an account or password issue, you will need to create a service ticket:

  • go to 
  • select SOLAR, NetID and Other Accounts from the Service Catalog
  • select SUNY/SMRT from the *Service (Accounts and Passwords) menu
  • select Forgot Password or Unable to Log in  from the *Issue Type (Accounts and Password) menu


Additional Information

There are no additional resources available for this article.

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Ticket

Supported By

Customer Engagement and Support