Running SBConnect in Unsafe Mode

Audience: Faculty, Staff, Students and Teaching Assistants

This KB Article References: SBConnect (Adobe Connect Web Conferencing)
This Information is Intended for: Faculty, Staff, Students, Teaching Assistants
Last Updated: August 01, 2017

By default, Safari 6.1 and later open media in Safe Mode, which prevents SBConnect (Adobe Connect) add-ins from working properly.  You can force you computer to open the SBConnect add-ins by changing your settings to 'unsafe mode' for SBConnect.

To change your settings, follow these steps:

1. With the SBConnect website ( open, click Safari in the upper-left and choose Preferences

2. Under Security, click Manage Website Settings...

3. Select the SBConnect website from the list of open websites and choose Run in Unsafe Mode from the drop-down menu

4. In the alert window that appears, click Trust

5. Click Done and close the preferences window

6. Refresh the page to enable the changes

Additional Information

There are no additional resources available for this article.

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Ticket

Supported By

Academic Technology Services