Requesting a Google Shared Mailbox or Google Group

Use these instructions to request a Google Group and Google Shared Mailbox.

Audience: Faculty and Staff

This KB Article References: Google Groups
This Information is Intended for: Faculty, Staff
Last Updated: January 16, 2019

Request a Google Group or Google Shared Mailbox

Use these instructions to request a Google Group or Google Shared Mailbox (see the bottom for more on Groups vs Shared Mailboxes):

  1. In a web browser, go to service.stonybrook.edu/portal and sign in with your NetID and NetID password
  2. Click the Click to Submit Request or Report Incident button
    click to submit a request
  3. Select Communication and Collaboration
    Communication and Collaboration
  4. Then select Email and Calendaring
    Email and Calendaring
  5. Select Request a Google Group* or Request a Shared Mailbox**
  6. Complete the form fields and click Submit (you may need to adjust the slider to view and complete both sides of the form
    complete both sides of the form and click submit

*Google Group Email List

Google Group Email Lists allow users to communicate to a group of people through one email address. Account managers can easily add/remove members to/from the group and modify how members receive communications sent to the group. You can also use a Google Group to share documents through Google Drive, calendars, and events.

**Shared Mailbox

A Google Shared Mailbox is a mailbox shared between yourself and others. It allows 2-25 Stony Brook Google Mail users to use a desktop browser to access the same mailbox to read, write, and respond to emails from one account. This mailbox will function very much like your primary Stony Brook Google Mail inbox; however, the emails will reside in the shared account not in your primary account. Shared Mailboxes also differ in that they do not have Chat, Contacts, nor Labs.A Shared Mailbox may not be the best option for those who need access from a mobile device. 

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