Receiving an Email When a Respondent Submits a Survey in Qualtrics

This KB Article References: Qualtrics, Qualtrics
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Last Updated: July 23, 2018

You can set up a trigger to receive email when respondents submit surveys in Qualtrics. 

  1. In your Project list, click to open the survey you want to set this trigger for. 
  2. Near to top left, click Tools > Triggers > Email Triggers...
  3. Fill out the fields, paying specific attention to the following:
    • To Email Address: [who the email should go to when a survey is submitted]
    • Subject: [use a descriptive subject to allow recipients of triggers to adequately filter these messages in their email system]
    • Message: [write a descriptive message to remind recipients what this message is for and what to do with it if necessary]
    • Check Include Response Report and Show Full Question Text to include survey questions and answers in the body of the message 
  4. Click Save Triggers when finished.

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