Optimizing your SBConnect Experience

Audience: Faculty and Staff

This KB Article References: SBConnect (Adobe Connect Web Conferencing)
This Information is Intended for: Faculty, Staff
Last Updated: August 01, 2017

SBConnect is an complex program that will strain your computer with prolonged use.  To optimize your SBConnect experience, following these points:

1. Use a wired connection for best results.  Wireless or intermittent connections are not recommended.

2. Close any non-essential applications running inthe background.  This will reduce the stress on the network.

3. Use the Adobe Connect Add-In and not a web browser.  This enables VoIP and other screen-sharing features.

4. Set the room bandwith to DSL/Cable which accomodates participants with slower network connections.

  • To do this, click MeetingPreferencesRoom Bandwith

5. Set the video quality to a lower setting.

  • To do this, click Meeting Preferences Video

6. Set the audio quality to Fast.

  • To do this, click Meeting Preferences > Microphone

7. Lower the screen share quality.

  • To do this, click Meeting > Preferences > Screen Share

8. When not in use, pause the camera to conserve bandwith.

9. Start the Audio Setup Wizard every time you start a new SBConnect session.  This adjusts the microphone for ambient noise/silence levels.

10. When sharing PowerPoint slides, it is best to upload them into the Share Pod.  Also, please convert any .pptx files to .ppt before uploading and do not view the PowerPoint presentation on your computer and share your screen.

11. When screen-sharing, remember to share your entire desktop.  Also, try to have a solid-color background.

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