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  1. By Customer Engagement and Support Customer Engagement and Support Help Portal ...
  2. Having an issue with one of our services? Looking for documentation? Interested in training? DoIT has a number of resources available for our different services to help you better use them to meet your needs. 

  3. https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client *Some features only work in the Zoom Client.   Troubleshooting ... https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client Learn more about Getting Started with Zoom Ensure that you ... account? In this article you will learn how to properly log into the Zoom Web ...
  4. https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client More information about Zoom's Waiting Room. Sign into the Zoom ... This article will show you how to migate that barrier by implementing ... Engagement and Support Customer Engagement and Support Help Portal Not Rated ...
  5. without needing administrative rights.  To learn more,  check out this KB article! Frequently Asked Questions Customer Engagement and Support Customer Engagement and Support Help Portal Hardware Software Support Services ...
  6. Most SINC Sites may be reserved for classes. In addition, some computer classrooms are reserved exclusively for course use and are not used as open labs for students.

  7. Students can print in SINC Sites and other computer labs on campus, or by using Stony Brook's Print From Anywhere service.

    Staff and Faculty can visit the Institutional Printer Recommendation page for printer options.

  8. Stony Brook University offers researchers several different options depending on needs.

  9. Department shared folders are a secure and convenient way for staff members within a department to share and collaborate on documents and other files.  You can map department shared folders and control who can access them from the Active Directory.

  10. In an effort to maintain efficiency and reliability amongst computing equipment on the Stony Brook University Campus, the Division of Information Technology's Customer Engagement and Support department has instituted Hardware Support Standards.

  11. send print jobs to the print queue from a SINC Site computer, or from ... to the SINC Site Print Queue from their own computers. Members of the campus ... From Anywhere Queue from mobile devices (smartphones and tablets) as well ...
  12. Take richer notes:  OneNote is a flexible application for information gathering and multiple user collaboration for course notes and meeting minutes.  It captures notes that are typed from a keyboard or handwritten from a stylus, screenshots, and audio recordings. You can invite others to view or collaborate on your notes.   

  13. In an effort to decrease the number of passwords required to access computing applications across the University, DoIT has incrementally implemented its Web-based, NetID Single Sign On (SSO) service since 2008. Users can log in to campus applications such as Google Apps for Education and WolfMart without having to sign on multiple times or remember many passwords. The SSO service is only used for those applications accessed through a Web browser. Client-based applications, such as the mail client on a smart phone, do not use the Stony Brook SSO.

     

     

  14. or individuals.  If you're using Brightspace for your course,  see this article ... Help Portal Zoom Help Center Zoom Service Page Zoom for Students Tips ...
  15. SOLAR is Stony Brook University's enterprise-wide, self-service system which provides faculty, staff, and students with online access to manage personal information. Students use SOLAR to register for classes, print schedules, view and pay bills, update personal contact information, view transcripts, and submit student employment timesheets. Employees use SOLAR to update personal contact information, view vacation/sick accruals, print class rosters, submit grades, and much more.

     

  16. Zoom is a video and audio conferencing tool with easy collaboration, chat, screen sharing and more across mobile devices, desktops, and telephones.

    Get the Zoom Desktop Client and sign in with SSO (NetID and NetID Password) to ensure you get into every Stony Brook meeting!

     

  17. purchasers to compare product details and pricing across suppliers and helps make educated buying decisions. Go to Wolfmart WolfMart Help Wolfmart_Help@stonybrook.edu (631) 632-0025 Business Systems ITSM Quick Link 7962 ...
  18. Browse the software titles available for use on campus or purchase through campus affiliated programs. 

  19. 25Live is a space and course scheduling system which enables the University to optimize the use of classroom, meeting and other spaces available on campus. This system helps simplify the room request/reservation process and provides analytics on space needs and assignments, therefore establishing a benchmark for efficient space usage on campus.

  20. SB You is a web publishing platform powered by WordPress that lets you quickly create professional-looking websites. Faculty, staff and students can create a single site or as many as they want for a variety of purposes such as course information, team activities or personal blogs and portfolios.

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