Installing Lotus Notes on Mac OS X

Audience: Faculty and Staff

This KB Article References: Lotus Notes
This Information is Intended for: Faculty, Staff
Last Updated: August 11, 2020
Average Rating: Not Rated
Your feedback is important to us, help us by logging in to rate this article and provide feedback.

Before you begin this installation…

 **Customer Engagement & Support recommends that all users install Notes 8 Basic. There’s another version – Notes 8 Standard ‐ but this version uses more of your computer resources

Do you meet the minimum system requirements for Notes 8 Basic?
Operating System - Leopard Macintosh Supported versions

  • Macintosh OS X 10.5.5 or later


  •  Intel, PPC


  • 512 MB minimum
  • 1 GB or more strongly recommended

Disk space

  • Install directory (/Applications) - 1 GB or more recommended


  •  32 MB video RAM or more recommended


  •  Color monitor required, 256 colors or greater
  • 1024x768 screen resolution minimum


  • TCP/IP (includes IPv6)

Do you have a Lotus Notes account?
If you do not have a Lotus Notes account you can request one by logging onto After you have been notified by the Computer Accounts office that your account has been set up, go to the same website to download your ID file to your desktop, MySBfiles folder, CD or flash drive.


Keep a copy of your ID file in a secure place as backup. Your MySBfiles folder is the perfect place to store it.
If you are going to install Notes at home or on another remote computer be sure to take the copy of your ID file with you.


Step 1: Download the Software

You can download the software from Softweb at or a CD containing Lotus Notes and other software can also be purchased from the Seawolves Market for a nominal charge

• Under the heading Email & Telnet select Lotus Notes

• Select Version 8.5 Basic – Mac OS X

• Save the Notes download file to your desktop

Note: If you are using Safari as your web browser, you must open Safari Preferences and uncheck the box Open “safe” files after downloading, before attempting to download the Notes file.

The resultant file will have an .dmg suffix and will be similar to this.

Double-click the file icon on your desktop to mount the disk image containing the Lotus Notes installer.

Step 2: Install Lotus Notes

Double-click the Install Lotus Notes icon.

Click Continue


Click Continue


Click Continue

Click Continue


Click Agree

Click on your hard drive and click Continue


Click Continue

Click Install

The entry in the Name field will be the user currently logged on. Enter the Administrator password for your mac and click OK.


Click Close to complete the installation

Locate the Lotus Notes application icon
Your hard drive > Applications >Lotus Notes

Drag it to your Dock to create a Dock alias

Step 3: Establish a Network Connection


If you are on a broadband network (i.e., your office, cable modem, DSL), be sure that your network connection is in place and properly functioning (it's functioning if you can access the internet).

If your location has a dialup connection to the Internet, you must establish the dial-up connection before continuing with the Lotus Notes setup.

Step 4: Launch Notes for the First Time

Click New Setup


Click Next



In the Your name box enter your first and last name, as listed inthe SUNYSB Address Book. In the Domino server name box, enter Make sure that I want to connect to a Domino Server is checked.

Click Next.


If your ID file is on a CD or other external media, insert it now.

Click the Browse button

Locate your ID file ( and click Open.



Now you will see the path to your ID file in the File name field

Click Next


Click Yes to save your ID file in the Notes data directory on your Mac


Enter your Notes password

Click OK



Uncheck the box next to Setup instant messaging

Click Next


Make sure that no items on this page are checked. Click Next.

Click OK

Click Use the Default

Click the Mail icon to open your Mail database

Click the Window Close button to close this window (it's located in the upper left corner of the window)

Once the Inbox is visible, click the Actions menu and choose Improve Security

In order to ensure that you can correctly send Microsoft Word attachments to others who may not be using Lotus Notes, it is necessary to change several settings in your Lotus Notes Office Location Document. This step will explain how to make the changes.



On the Notes status bar, in the lower right corner of the screen, click the arrow in the button labeled Online.


Select Edit Current


This is your Location document

Click the Mail tab

In the Format for messages addressed to internet addresses field change MIME Format to Notes Rich Text Format

Click the Advanced Tab


Click the MIME tab

Change Outbound Mac attachment conversion to AppleDouble (Base64 only)


Click the Internet Browser tab

Safari is the default browser. To select a different browser, click the drop down arrow

Select Other, Click OK



Choose the browser from your list of Applications

Click Select

Click Save & Close to save these settings.










Additional Information

There are no additional resources available for this article.

Provide Feedback

Your feedback is important to us, help us by logging in to rate this article and provide feedback.

Sign in with NetID

Getting Help

The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Quick Ticket

Supported By

Customer Engagement and Support