How to Edit Echo360 Transcriptions and Upload Closed Captions

Once ASR Transcription has been turned on you may notice errors and/or want to edit the transcriptions to turn them into perfect closed captions. 

Audience: Faculty and Teaching Assistants

This KB Article References: Echo360 Learning Capture
This Information is Intended for: Faculty, Teaching Assistants
Last Updated: October 17, 2019


  1. Log into Echo360 at
  2. In the Courses tab, click on the course you would like to edit the transcription for.

  1. Go to the row corresponding to the particular recording you would like to edit and click on the play icon.
  2. Next, click on Details.

  1. By the recording details in the bottom left, click on the drop-down menu next to Transcripts and click Download Original.

  1. Open up the downloaded file with Notepad or some other word processor. (Note the format of the .vtt file. In blocks of 3 you have the timestamp duration, what was said, and a confidence that each word was transcribed properly.)
  2. Go through your recording and the .vtt file making sure the text is right and the timestamps are relatively proper.


  1. To upload the .vtt file as a fixed transcript follow steps 1-5 and click Upload next to Transcripts.

  1. To upload the .vtt file as closed captions follow steps 1-5 and click Add next to Captions.






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