Change #1:  Adobe Creative Cloud 2019 

If you require your students to use Adobe Creative Cloud for assignments, please know that Adobe Creative Cloud 9 is now available in the following locations: Fine Arts 1301 (macs only), Staller 4255 (macs only), & Melville Library Main SINC Site S1460 (Windows & Macs). 

In order to access the software, everyone will need an Adobe ID.  If you or your students need help, submit a help request online at service.stonybrook.edu.    We recommend you notify your students prior to class that an Adobe ID is required.

Change #2: Adobe Acrobat Reader

When using Adobe Acrobat Reader for the first time, users will have to accept the end-user license agreement (EULA) on each computer they use in the SINC Site.   Accounts are deleted after 3 days of inactivity.  Once an account is deleted, the EULA will have to be accepted again.

Change #3: MAC OS 10.14 now requires permission from users to use certain program features that need to access System Preferences; You must click "OK"

or even act as an input device in the users' environment. Examples are: an application wants access to the users' contacts in their address book;  a pen tablet wants to act as a mouse.  

Everyone who uses the SINC Sites (instructors & students) will be prompted when this security feature is necessary:
Request to provide access to documents and data in System Preferences - If prompted, Click OK

If you click "Don't Allow" and need to use that feature, instructors & students  will have to submit a ticket at service.stonybrook.edu  (or call 631.632.9800) to have your profile reset on that machine:

1.  Select: Computer & Device Support
2.  Report an Issue
3.  In Detailed Description, provide as much information as you can including what app or device you are using or plugging in, a screenshot of the error message, computer, username, time/date, and location, etc.
4.  Select the System Name:  SINC Site Apple Computer

*Please be careful when using the Instructor machine, it could take up to 2 business days to reset your profile.   

Assuming there is another computer available, students can move to a different computer,  log in and when prompted click OK.