Connecting to the Virtual SINC Site on Windows

Audience: Clubs, Faculty, Staff, Students and Teaching Assistants

This KB Article References: Virtual SINC Site
This Information is Intended for: Clubs, Faculty, Staff, Students, Teaching Assistants
Last Updated: June 07, 2021
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  • Your Stony Brook University NetID account
  • A properly configured DUO account
  • A working network connection
  • One of the following operating systems:
    • Windows 10

One important note before continuing

  • Caution! There is a 30 minute idle timeout.  A warning message will appear that time is running out.  Be aware that you may be leaving unfinished projects alone too long.  You will lose your work!


Installing VMware Horizon Client

  • Go to the following URL to download the VMware Horizon Client
  • Open the file downloaded to initiate the install.
    • If you are on Windows you will see this window:
    • Click on the button "Agree & Install" to complete the install.   Be aware it will ask to reboot your computer when done


Using the Virtual SINC Site full desktop interface

  • In your computer's Windows Star Menu look for an application called VMware Horizon Client and click on it to launch it.

  • You'll see a window open like the one shown below.  Towards the top left click on "New Server" or the big button with the "+" sign.


  • You will then see a dialogue box asking to "Enter the name of the Connection  Server".   Please enter "" in the text box


  • When you make a 2nd attempt to use VMware Horizon Client, you'll see it replaced the "+" icon with the connection icon.   You can still add additional connections by clicking on New Server directly above it.


  • Pressing on the button "Connect" will then bring up another window as shown below:
  • For "User name"  enter your NetID and enter your password in the "Password" field.


  • You'll get prompt from DUO giving 3 choices.  Pick one that you prefer to get your 2-factor authentication prompt. 
  • If you have issues, make sure your DUO account is set correctly by going to


  • A 2nd login prompt will come up that looks similar to the 1st.   This time it is only asking for your password.


  • What you will then see are what virtual desktops are available to you.  Double click on one to lauch it.



Saving Files

  • By default, the Virtual SINC Site loads up the current user profile of the computer you are sitting at.   This will include directories like your documents folder if on your home computer.
  • If you need direct access to something besides your user profile, like a USB Drive or CDROM drive
  • There are 2 ways to do so.
    • When you first open the client, click on the Setting icon (marked by a gear icon).  A Settings window will open.  Click on "Drive Sharing" on the left hand side.  On the right hand side, one can click on Add to browser for and select a desired folder or drive on your computer you want mounted.  Highlight previously selected folder or drive that is no longer desired and click Remove. 
    • The other is after your virtual desktop lauches.  If it is fullscreen, look for "Options" in the toolbar at the top or in the upper left corner of the window the virtual desktop is in.  Then, select "Share Folders" in the drop down menu.
  • Below please check "Do not show dialogue when connecting to desktop or application" to suppress and nag prompt that the folder or drives will be mounted upon logging in to a virtual session. 
  • Please note in the following screenshot 2 locations, a Drive F and the user's local profile have been selected to be mounted as drive letters in any virtual session they sign into.


  • Here's what the drives look like after logging into a virtual session:
  • In this example, the user's profile containing their personal files on their personal computer is loaded as a Network Drive (Z:) and their USB drive is loaded as a Network Drive (Y:). 
  • Note that not everyone's drives may begin at Z or even Y if another drive is already using these letters.



  • The printer on the personal computer is automattically mounted and set as the default printer. Please note only the default printer from the personal computer is loaded in the virtual desktop.  One would need to log off the virtual desktop, then change default personal printer, then log back into virtual desktop.


Ending your session

  • There are 2 ways to logoff from a desktop
    • One is to log off from the Start Menu:
    • Click on the Windows logo in the extreme lower left corner of your virtual desktop window.  Then, click on the little person icon in a circle and select Sign Out.


  • The other is to simply click on the Log Off button in the virtual desktop:

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