Connecting to the Virtual SINC Site on an Apple iPad

Audience: Faculty, Staff and Students

This KB Article References: Virtual SINC Site
This Information is Intended for: Faculty, Staff, Students
Last Updated: January 20, 2021
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A working WiFi or wired internet or 5G connection.  3G/4G connection may work but may be slow or even unstable. 

Get the following apps from the Apple App Store (It is a free download)

  • VMware Horizon Client

One important thing before continuing

  • Caution! There is a 30 minute idle timeout.  A warning message will appear that time is running out.  Be aware that you may be leaving unfinished projects alone too long.  You will lose your work!
  • Professors or anyone listed as teaching classes have a 3 hour timeout.

Using the mobile Virtual SINC Site

  • On your phone, open the VMware Horizon Client.
  • You'll first be prompted to enter the Server Address of the Virtual SINC Site and a custom Description.
    • Server Address:
    • Description:    Virtual SINC Site
  • Click Connect when done.


  • You'll then be shown another window asking for your username and password
    • For the Username field enter your NetID
    • For the Password field of course enter your NetID's password.
  • Click Login to continue.


  • You'll then be shown a selection of what are called Assignments. 
  • Each Assignment is a virtual desktop that contains different collections of applications depending on your needs.
  • Clicking on one will launch a Windows 10 based virtual desktop


  • As the desktop loads you can now hold your phone sideways.
  • Please be advised it can take up to 3 minutes for a virtual desktop to load. 
  • DO NOT try to open and close the Horizon Client session to attempt to make it load faster.  You will only make it worse or not load at all.

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