Connecting to the Virtual SINC Site on an Android tablet

Audience: Faculty, Staff and Students

This KB Article References: Virtual SINC Site
This Information is Intended for: Faculty, Staff, Students
Last Updated: August 11, 2020
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A working WiFi or wired internet connection.  3G/4G connection may work but may be slow or even unstable.  LTE connection may prove to be much better.

Get the following Google Android apps from Google Play

  • Citrix Receiver

One important thing before continuing

  • Caution! There is a 30 minute idle timeout.  A warning message will appear that time is running out.  Be aware that you may be leaving unfinished projects alone too long.  You will lose your work!
  • Professors or anyone listed as teaching classes have a 3 hour timeout.

Logging in

  1. Open the Citrix Receiver app
  2. Click on "Add Account" in the center of the screen.
  3. The the "Address" field type "" and touch Next.
  4. In the "User Name" field type your NetID and touch "Next" on the keypad.
  5. Enter your NetID password and touch "Next" on your keypad again.
  6. In the "Domain" field enter "" and touch "Go" on your keypad.

 Using the mobile Virtual SINC Site

  1. Touch the Apps tab on he far right side of the screen.
    Citrix Receiver Apps tab
  2. This will expose the complete selection of applications which are organized into groups.
    Citrix Receiver Apps list
  3. Touch the group names to see what apps are available in each.
  4. Selecting the apps bookmarks them and they will begin to populate the main screen.
    Receiver Favorite apps
  5. Once you're done, you may begin by touching on your bookmarked apps.
  6. Not all apps are individually available.  These can be accessed in the "Virtual SINC Site Desktop" app under the "Virtual SINC Site Full Desktop" group.

Logging Off

  1. End your sessions by closing your apps.
  2. If in the "Virtual SINC Site Desktop" app.  Go into the Start Menu and select "log off."
    Virtual SINC Site Desktop logging off
  3. In Citrix Receiver, touch "Log Off" in the upper right corner of the screen.
    Citrix Receiver Log Off

Access local data on tablet

  1. Touch the icon that looks like 3 horizontal bars in the far upper right corner of your tablet.
    Citrix Receiver Log Off
  2. Select Settings
  3. Select "Session Options."
  4. Select "SD Card Access."
  5. Select "Full Access."
  6. When using the Virtual SINC Site, you will see a removable drive.  This is your tablet's internal storage.


  1. Print from Anywhere is built into the Virtual SINC Site.

Using the Citrix Mobile Toolbar

  1. When in any app, you will see a small bar hugging the top of the screen.
    Citrix Mobile Toolbar Hidden
  2. Touching it will expose the what it can do.
    Citrix Mobile Toolbar Shown
  3. The Home buttom returns you to the Android screen.
  4. The Keyboard button shows the keypad to type.
  5. The Cursor button activates a PC mouse like function.
  6. The Circle with a cursor button is a magifying glass function.
  7. Next is the Scroll button to scroll up and down pages.
  8. The circle with a hand button is the Gestures Guide to remind you what touch gestures you can use.
  9. The X button is to disconnect the session.  Do not use this when in the full desktop session.  Only use this for apps.

Additional Information

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