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  1. By Customer Engagement and Support Customer Engagement and Support Help Portal ...
  2. The Web Services team in the Office of Marketing and Communications provides training and support for the OU Campus Content Management System. A series of responsive page templates branded in the Stony Brook look and feel have been designed to give non-technical administrative personnel the ability to quickly update content without having to be a graphic designer or programmer. 

  3. efforts to better secure campus computers and to ensure the reliability ... without needing administrative rights.  To learn more,  check out this KB article! Frequently Asked Questions Customer Engagement and Support Customer ...
  4. Having an issue with one of our services? Looking for documentation? Interested in training? DoIT has a number of resources available for our different services to help you better use them to meet your needs. 

  5. The Microsoft Select Campus Agreement is a software volume licensing agreement providing Stony Brook University with a significant discount on specific software products for University and Hospital-Owned Computers. The University participates in this program as part of the New York State Microsoft Select and Academic Select License Program.

    Licenses must be purchased for each computer the software will be installed on. One license cannot be purchased and installed on multiple computers.

  6. The Division of Information Technology has an agreement with Microsoft allowing ALL registered Stony Brook students access to the latest version Microsoft Windows as part of their technology fee. The software will not be re-issued if the original is lost or stolen, therefore, it is very important to save the installation file and license key number.

  7. https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client *Some features only work in the Zoom Client.   Troubleshooting ... https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client Learn more about Getting Started with Zoom Ensure that you ... account? In this article you will learn how to properly log into the Zoom Web ...
  8. Each Monday morning Campus Announcements is sent by electronic mail to all active New York State and Research Foundation employees, and any alums, retirees, students, FSA employees, affiliates, or community members that have subscribed to receive the mailing.

  9. Customer Engagement & Support to help you find the perfect option. Recommendations and support for West Campus. Dell Desktops Apple Desktops Laptops ... Desktops The Dell Optiplex handles all the daily campus computing needs, from ...
  10. https://it.stonybrook.edu/help/kb/installing-and-signing-into-the-zoom-application-client More information about Zoom's Waiting Room. Sign into the Zoom ... This article will show you how to migate that barrier by implementing ... Engagement and Support Customer Engagement and Support Help Portal Not Rated ...
  11. Most SINC Sites may be reserved for classes. In addition, some computer classrooms are reserved exclusively for course use and are not used as open labs for students.

  12. Browse the software titles available for use on campus or purchase through campus affiliated programs. 

  13. This is a general help guide for all classrooms with this style touch panel. While the steps and location of buttons are the same regardless of which style room you are in, there may be slight discrepancies in font, color, options and icons, dependent on the slight differences in hardware.

    For specific details about your classroom, please refer to the Installed Classroom Equipment Guide or contact Classroom Technology & Support Solutions.

  14. Only the acting host in a Zoom meeting can make someone else a co-host or the host. The acting host is either the host the meeting was created for/by or, if that person isn't present, the first alternative host to join the meeting.

  15. If you can't add someone with an @stonybrook.edu email address as an alternative host in Zoom, s/he might need to sign out and back into Zoom to reclaim the license or might be an affiliate with a basic, not licensed, Zoom Account.

  16. SOLAR is Stony Brook University's enterprise-wide, self-service system which provides faculty, staff, and students with online access to manage personal information. Students use SOLAR to register for classes, print schedules, view and pay bills, update personal contact information, view transcripts, and submit student employment timesheets. Employees use SOLAR to update personal contact information, view vacation/sick accruals, print class rosters, submit grades, and much more.

     

  17. When setting up a Zoom Meeting, the Zoom host can add Alternative Host(s) to run or co-run your meeting. Alternative hosts must have a Licensed Zoom Stony Brook account.

    Alternatively, during a meeting, the acting Zoom host may elevate any participant (internal or external to Stony Brook) to co-host or host.

  18. Zoom is a video and audio conferencing tool with easy collaboration, chat, screen sharing and more across mobile devices, desktops, and telephones.

    Get the Zoom Desktop Client and sign in with SSO (NetID and NetID Password) to ensure you get into every Stony Brook meeting!

     

  19. 25Live is a space and course scheduling system which enables the University to optimize the use of classroom, meeting and other spaces available on campus. This system helps simplify the room request/reservation process and provides analytics on space needs and assignments, therefore establishing a benchmark for efficient space usage on campus.

  20. will work with you to provide an alternate solution. ... for how Mersive’s documentation can help you better. Classroom Technology & Support Solutions West Campus classrooms@stonybrook.edu (631) ...

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