Accessing Qualtrics When You See "Error Loading Your Project List"

If you get an error about loading your project list when accessing Qualtrics, select Refresh Account.

Audience: Clubs, Faculty, Researchers, Staff, Students and Teaching Assistants

This KB Article References: Qualtrics
This Information is Intended for: Clubs, Faculty, Researchers, Staff, Students, Teaching Assistants
Last Updated: March 01, 2017

Here's how to access Qualtrics if you see We encountered an error loading your project list when accessing Qualtrics: 

  1. Click the account settings menu in the top-right corner
  2. Select Refresh Account
    We encountered an error loading your project list. with the refresh account selected from the account settings menu

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