Using the ITSM To Get IT Help

Just like you can call 2-9800, the ITSM (Information Technology Service Management) system allows you to get IT help by routing your questions/issues directly to the area that can help, getting issues resolved more quickly. Learn how to use this system.

Audience: Faculty, Guests, Researchers, Staff, Students and Teaching Assistants

Workshop Level: Beginner

At The End Of This Workshop You Will Be Able To

Submit Technology Issues/Questions Online

Get Help with Computers, Phones, Accounts, Wifi, Software, Printing, and More Online

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