Using the IT Service Portal To Get IT Help
Just like you can call 2-9800, the IT Service Portal allows you to get help by routing your questions/issues directly to the area that can help, getting issues resolved more quickly. Learn how to use this system.
Audience: Faculty, Guests, Researchers, Staff, Students and Teaching Assistants
Workshop Level: Beginner
At The End Of This Workshop You Will Be Able To
Submit Technology Issues/Questions Online
Get Help with Computers, Phones, Accounts, Wifi, Software, Printing, and More Online
Current Workshop Schedule
This workshop is not currently scheduled. Please contact us to schedule a session for you.
Resources
Browse presentation slides or view a previous session.
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IT Service Portal
Log in to the Service Portal with your NetID and password to report issues or make requests for IT services. Your ticket will automatically be routed to the DoIT team best suited for troubleshooting based on the information you provide.
DoIT Training and Development
- doit_training@stonybrook.edu
- (631) 632-9800
- Website