Using the IT Service Portal To Get IT Help
Just like you can call 2-9800, the IT Service Portal allows you to get help by routing your questions/issues directly to the area that can help, getting issues resolved more quickly. Learn how to use this system.
Audience: Faculty, Guests, Researchers, Staff, Students and Teaching Assistants
Workshop Level: Beginner
At The End Of This Workshop You Will Be Able To
Submit Technology Issues/Questions Online
Get Help with Computers, Phones, Accounts, Wifi, Software, Printing, and More Online
Current Workshop Schedule
For a complete list of our current workshop offerings please visit our events calendar or you can request a workshop be scheduled for you and your team.
View Events CalendarResources
Browse presentation slides or view a previous session.
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IT Service Portal
For the fastest response, log in to the Service Portal with your NetID and password to report issues or make requests for IT services.
The DoIT Service Desk will be prioritizing answering help tickets submitted through the Service Portal.
Hosted By
DoIT Training and Development
- doit_training@stonybrook.edu
- (631) 632-9800
- Website