The TLT Student Help Desk assists students, faculty and staff in utilizing different technologies available at Stony Brook University and in the SINC Sites. The student consultants who work for the TLT Help Desk offer help to users in person, over the phone, through email and live chat. The TLT Student Help Desk is equipped to answer questions and troubleshoot common problems. If a consultant is unable to help with a problem, they will create and submit a trouble ticket which will be forwarded to the appropriate DoIT staff member for review.
Assist Stony Brook students in person and/or on the phone with account problems on the following information systems:
In addition, the TLT Help Desk develops and provides Technology Workshops for SB students. These workshops include:
Contact Client Support for issues with personal computers or problems experienced outside of a SINC Site such as:
Client Support is located on the 5th floor of the Melville Library (Room S-5410)
Phone: (631) 632-9800