Getting Help from Classroom Technology & Support Solutions

Audience: Faculty, Staff, Students and Teaching Assistants

This KB Article References: Classroom Technology and Support Solutions
This Information is Intended for: Faculty, Staff, Students, Teaching Assistants
Last Updated: June 22, 2021
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Classroom Technology & Support Solutions provides support and training for all classroom equipment installed within General Purpose Classrooms, and for all portable equipment loaned from each of our Service Counters.

How to request equipment training:

Classroom Equipment in General Purpose Classrooms

To request one-on-one trainings in GPCs, please use the contact information provided to schedule a time with a technician. Most trainings take no more than 15 minutes, but users can schedule additional time for any advanced features they may wish to utilize. Please note that Classroom Technology & Support Solutions will also need to coordinate availabilty of the room while arranging the training.
*Classroom Technology & Support Solutions does not provide training during the first week of an academic semester.

Portable Equipment available for request from Service Counters

To request a training or demonstration with a piece of portable equipment, please use the contact information provided to schedule a time at a service counter. Most sessions take no more than 10 minutes, and users can immediately check equipment they've been trained on out for use. Please note, not all service counters offer the same equipment.
*Classroom Technology & Support Solutions does not provide these sessions 10 minutes before and after a University class-change period.

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Getting Help


The Division of Information Technology provides support on all of our services. If you require assistance please submit a support ticket through the IT Service Management system.

Submit A Quick Ticket

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Classroom Technology & Support Solutions West Campus